Mgr. Bc. Dana ŠturmováMediace Legal Academy
Mediation skills and negotiation
Practical skills for people, teams and businesses.
Individual coaching, group workshops and in-company training. No legal background is needed for the introductory course. We practise listening, useful questions, identifying needs and turning proposals into clear next steps.
Use these skills in sales, customer complaints, HR, management, procurement and project teams. Training can focus on workplace disagreements, difficult feedback or changing a customer’s brief. Negotiating as a salesperson or manager is a different role from acting as an impartial mediator.
Programmes can be tailored for HR, senior management, team leaders, call centres and sales representatives. We can practise delegation, clear responsibilities and agreed checkpoints to reduce micromanagement.
Individual coaching
Group workshop
Company training
Examination preparation
Find a way
to agreement.
Sessions are available in Czech, English and Italian. The language of your session is agreed in advance; a translated website does not mean that mediation is offered in every website language.
Initial joint session: CZK 1,500 / 60 minutes. This is the total fee for the shared session, with no commitment to further sessions. The provider is not VAT-registered.
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